Free MacBook Pro 2016-2020 Diagnostic Service/Repair Estimate. And is an independent service and repair entity. All Apple logos used on this site are a trademark. MacBook Pro 13' Retina Display Mid 2014. Model A1502 / 2.6 GHz (Turbo Boost up to 3.1 GHz) or 2.8 GHz (Turbo Boost up to 3.3 GHz) dual-core Intel Core i7 processor with 4MB shared L3 cache. Your battery is designed to retain up to 80% of its original capacity at 1000 complete charge cycles. The one-year warranty includes replacement coverage for a defective battery. Apple offers a battery replacement service for all MacBook, MacBook Air, and MacBook Pro notebooks with built-in batteries.

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Get 3 months of Apple Arcade free when you buy an Apple device. Try it free*

One subscription.
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Over 100 incredibly fun games, ad free.

From puzzle and adventure games to sports, racing, and multiplayer action games, everyone can count on finding something to love. Enjoy all games with no ads and no in‑app purchases.

Explore Apple Arcade on the App Store

Sneaky Sasquatch

RAC7 Games

Control a very hungry Sneaky Sasquatch as he steals food from park goers. Things get crazy when you have to dress him up to interact with humans. Watch out for the park ranger who’s out to ruin your snack!

Mac

Check it out on the App Store

Sonic Racing

SEGA® HARDlight

Hedgehogs, start your engines. This fast-paced game offers console-quality graphics and innovative gameplay. But you’ll need a touch of strategy if you want to win.

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Spyder

Sumo Digital Ltd.

You are Agent 8, the most sophisticated itsy-bitsy superspy on Earth. Use your amazing robot gadgets to sabotage the heinous plans of evildoers as you solve larger-than-life puzzles. Your one tiny objective? Save the world!

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Crossy Road Castle

HIPSTER WHALE

First they crossed the road — and now they’re climbing the castle. Join the Crossy Road crew in an endless spinning tower of fun. Bring your friends along for the climb as you unlock new characters, dress up in silly hats, and battle an oversize angry eagle. No tower run is ever the same!

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LEGO Brawls

LEGO Red Games Co.

The bricks will fly in this multiplayer brawler set in the LEGO universe. Players create their own characters, collaborate with teammates to build and control machines, and battle to win.

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Escape the Bermuda Triangle. Manipulate shadows. Rescue a prince. Survive high school.

Apple Arcade was made to explore. You’ll find every kind of game you love, and others like you’ve never seen. With new characters, stories, and worlds arriving each month. So you never run out of fun.

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Apple Arcade

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  • Download to play, online or off
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  • Start playing on one device, pick up on another
  • You decide whether to share your personal data
  • Works with Screen Time and parental controls
  • Play with Xbox Wireless Controllers with Bluetooth,
    PlayStation DualShock 4, and MFi game controllers

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If you’re developing a groundbreaking, unreleased game and would like it to be considered for Apple Arcade, we’d love to hear from you.

Download apple service diagnostic macbook pro 13.3Learn moreDownload Apple Service Diagnostic Macbook ProWatch the filmMeet the minds behind the games.

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If you think your Mac might have a hardware issue, you can use Apple Diagnostics to help determine which hardware component might be at fault. Apple Diagnostics also suggests solutions and helps you contact Apple Support for assistance.

Prepare your Mac

  1. Shut down your Mac.
  2. Disconnect all external devices except keyboard, mouse, display, Ethernet connection (if applicable), and connection to AC power.
  3. Make sure that your Mac is on a hard, flat, stable surface with good ventilation.

Start Apple Diagnostics

Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:

Apple silicon

  1. Turn on your Mac and continue to press and hold the power button as your Mac starts up.
  2. Release when you see the startup options window, which includes a gear icon labeled Options.
  3. Press Command (⌘)-D on your keyboard.

Intel processor

  1. Turn on your Mac, then immediately press and hold the D key on your keyboard as your Mac starts up.
  2. Release when you see a progress bar or you're asked to choose a language.

View the test results

Apple Diagnostics shows a progress bar while it's checking your Mac:

When testing is complete, Apple Diagnostics shows the results, including one or more reference codes. Learn about Apple Diagnostics reference codes.

To repeat the test, click “Run the test again” or press Command-R.

To restart your Mac, click Restart or press R.

To shut down, click Shut Down or press S.

To get information about your service and support options, make sure that your Mac is connected to the internet, then click ”Get started” or press Command-G. Your Mac will restart to a webpage with more information. When you're done, choose Restart or Shut Down from the Apple menu.

Learn more

Pro

On an Intel-based Mac, if you can't start Apple Diagnostics with the D key, try these solutions:

Download Apple Service Diagnostic Macbook Pro 2017

  • Press and hold Option-D at startup to use Apple Diagnostics over the internet.
  • Make sure that your Mac isn't using a firmware password.