Hi,

It appears that you're unable to use FaceTime to make video calls on your MacBook Pro. Great job on the troubleshooting steps you've used and I'm happy to help. Get help with FaceTime on your Mac- There's one troubleshooting steps that you didn't mention. If you have other cameras or microphones connected, see step 4 below. This is where FaceTime comes in. FaceTime lets you make video and audio calls to people when your communication needs a more personal touch. Follow this guide to learn your way around FaceTime for Mac. How to set up FaceTime on Mac; How to place a call in FaceTime; How to add an email address in FaceTime.

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FaceTime like iMessages has made the cross over from the iOS to the Mac.

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Basically it is designed from the smaller processors of iOS devices.


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Messages will invoke FaceTime to do video if you use the Video icon whilst in an iMessages conversation.

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The Messages app will still do Video chat (and effects) when you are chatting from an AIM or Jabber valid Login.


To be clear the iMessages conversation with the use of the Video icon top right of the main Messages/Chat window starts up the FaceTime app to have a Video chat.

The FaceTime App does not have video effects.


As the Messages app is built on the the iChat engine for AIm, Jabber, Yahoo and Bonjour Chats only the Buddy lists for AIM, Jabber and Bonjour will do Video chats in Messages.

(Yahoo was added at iChat 6 but has never done Video)


The clarify even further:-

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AIM valid IDs can (until the 30th June 2014) include @mac.com and @me.com names as well as @icloud.com names which will continue after the above date.

Jabber valid names include GoogleTalk ID based on GoogleMail IDs and also Facebook Chat IDs (Video and Audio Only will only work to other Macs)


iChat to AIM on PC used to be possible but since iChat 4 and AIM 6 on the PC the protocols at the AIM end have moved further apart and less compatible.

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I have not been successful to anything higher than AIM 6.5 and that was intermittent.





8:12 pm Monday; May 26, 2014

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 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

May 26, 2014 12:12 PM